How it works

SiteReviews is a catalog of pages about websites and online services. People write about what happened when they used the service. The company page brings those notes together and shows the average score.

The pages below explain the ordinary path: finding a company, publishing a review, reading the score, and, for a business, claiming the page and answering.

Finding a company

Search by the company name or by the website, for example the domain you have open in another tab. If that website is already in the catalog, the search opens its page.

If the website is not in the catalog yet, and the query is a real domain, the site opens a new page for it so a review can be written. A new page starts empty. It has no score until the first review is published. A name that is not a website does not create a page.

Writing a review

Open the company page and write what happened. Choose a whole score from 1 to 5, put your name, and describe the experience in your own words. The name you type is shown under the review.

You do not need an account to publish. If you do sign in first, the review is kept on your account so you can find it later. The form asks you to confirm that a person sent it, and the same connection cannot flood the catalog with repeats.

Write about your own experience. Leave out links to other sites, phone numbers, and private details of other people. A review that is only an advertisement, a threat, or a copy of a notice from somewhere else can be taken down.

How the score is calculated

Each published review counts as the number of stars the visitor chose. The company score is the average of those reviews, rounded to one decimal place, so a page can show 4.1 rather than a forced 4 or 5. The last star on the page is filled only for that fraction.

Reviews that an editor has removed no longer affect the average. A page with no published reviews shows no score. The bars next to the score count how many reviews chose each star.

Language

The site is available in several languages, and the company page is the same set of reviews on each of them. Changing the language changes the menu, the buttons, and the explanations. It does not rewrite a review and it does not drop reviews that were written in another language.

Write the review in the language you want it to stay in. That text is the one stored for the review.

For a business

A company can claim the page for its own domain. Registration asks for an email on that domain, or for a small HTML tag on the homepage when the domain has no mailbox. After the page is confirmed, the company can reply under a review. The reply is public and sits under the review it answers.

From the company account you can search the reviews, read them a page at a time, and download the current result as a spreadsheet or a CSV file. A private RSS or CSV address can be connected to another service. You can also ask for an email when a new review is published, either for every review or only for scores of 3 and below.